WordPress Maintenance and Security Plans

Making sure your website is protected, optimized, backed up and expertly cared for.

WordPress Maintenance
Logo-CM

Once your website is live, it’s not only important to protect it from malware and hacks that can take your site down and affect your Google rankings but it’s also important to keep the tools in the site updated to make sure the site is running quickly and efficiently.

Through our website maintenance/security care plan, we take on the stress of all these complexities so you can focus on and grow your business!

So, what’s in the plan?

Updates

Just like your phone has software updates, your website needs to be updated too. Additionally, out-of-date plugins are the #1 leading cause of website hacks. We take care of weekly updates for you.

Monitoring & Security

We have special tools that monitor your sites’ traffic and activity, protect against potential hacks or breaches and keep an eye on “up time” to ensure your site is up and running fine.

Backups

Backing up your website consistently is critical for many reasons but most importantly, if the site should need to be restored, transferred or downloaded, we offer external backups and restore points for all clients on our plans.

Optimization

n order for websites to load fast, perform well and to ensure speed, the files, database and media need to be optimized. We have special tools that keep your site optimized and running smoothly along with cleaning up any and all “web gunk.”

Personal Consultations

We’re in your corner every month and we know what’s happening on the “web side” of your business. This gives us the ability to offer strategy, new marketing ideas and conversion best practices to implement on your site which we can discuss quarterly or annually depending on your plan.

i

Monthly Reporting

You shouldn’t have to try to determine what’s going on via your site. We take care of that for you with an in-depth (but not overwhelming) monthly report which also highlights what we’re doing month to month on your site.

WE'RE IN YOUR CORNER MONTH TO MONTH!

As a client on our premium or elite annual plan, we offer complimentary time (between 1-2 ) for ongoing website updates, additions or changes!

Additionally, all care plan clients get our reduced hourly rate!

The risk of not having your site properly maintained

Here are just a few of the most common scenarios of unprotected sites:

M

Website Hack

If your website isn’t maintained and protected, it’s not a question of “if” but “when” a hack will occur.

M

Poor Performance

If your website isn’t optimized, it’ll perform and load slower as times goes on affecting conversions and sales.

M

No Backups

If your website isn’t consistently backed up, you could completely lose your website’s content and progress when a breach happens.

M

SEO Implications

If your website isn’t maintained and optimized, Google knows and ranks sites that are digitally “alive.”

M

Website Legitimacy

If your website has any glaring issues such as a down SSL Certificate or notices of an unsecure connection, it affects traffic and brand legitimacy.

M

It's All On You

By not having your website cared for monthly, everything we cover in our plan is on you and will cost you in tools, time and unneeded stress.

The Good News is…
We’ve Got You Covered!

You don’t have to maintain your own website and go it alone.

We offer a perfect plan for your website so that you can rest easy and have us in your corner every month, taking care of these complex, confusing and ever-evolving issues in the digital world that YOU shouldn’t have to focus on so choose your plan below!

Choose Your Plan

We want to make sure we have the perfect website care plan for your business.

Claudia Machado

*Plans are paid in full, without installments.

What Clients Are Saying

Hear from some of our website care plan clients!

“Este plano de manutenção é muito bom! Não tem dinheiro que pague ter o meu site protegido todos os meses e ter o suporte presonalizado sempre que preciso.”

Catarina Fernandes

I poured my heart and soul into my brand and my website so I happily invest in the security, protection and care of my website every month because it helps me sleep like a milk filled baby!

Andrea Nahaev

I hate subscription services…except for this one! My rogaine subscription obviously was a HUGE waste of money because it didn’t work. But this one does!

Eduard Gureane

I have been updating my own site for years at least 8 times a year due to plugins and other conflicts. Happy to have Claudia taking care of everything so I can focus on my business.

Tom Ewer

Frequently asked questions 

Some answers to the most frequently asked questions about our website care plan.

Are there cancellation fees?

Nope! Our website care plan is monthly or annual with a no-risk, no questions asked guarantee. If for any reason you need to pull your website from our hosting or maintenance plan, you have complete freedom to do so. Your plan is simply billed out for the month or year that’s paid for 🙂

Are there any setup fees?

If we’re building your website, there is no set up fee as long as it’s within a 90 day period!

If, after 90 days, you’d like to join our hosting/maintenance plan at any level, there is a 50€ set up fee because we need to update all tools, clean up the database if it hasn’t been cleared, install our tools and backup the site among other tasks.

If we’re onboarding a website we did not design, there is a 100€ setup fee  as we need to do a lot of work up front to update the site, learn the tools and get it ready to be properly maintained.

How does the maintenance service work?

Upon contracting, after confirmation of payment, maintenance will be carried out in accordance with the contracted plan and a report of the work performed will be delivered. And, in the first week of each month, the other maintenance will be carried out and the report delivered.

Do you offer price breaks for multiple sites?

Absolutely! If you choose to have us host and maintain additional sites under your account, you’ll get a 30% discount (monthly or annual) for every site you add which will be active for as long as host and maintain the sites.

What if I require more time than the monthly support time allows?

We’ll always try to get your updates done within 1 hour to save you some extra cost but if you have a decent amount of updates that will require more hours, we’ll give you an estimate of time and do that at our hourly rate which is reduced for you as a special, monthly care client!

Only those who have a website created with WordPress can hire the plans?

Yes. You only need that your site has been developed in WordPress.

What is updated on my site and how often?

Site maintenance is carried out monthly according to the contracted plan.

In case you purchased the theme and it provides paid plugins, then the theme needs to provide plugin updates. I don’t work with the installation of nulled plugins.

How long is the subscription to a plan for?

The plans are monthy or annual subscription.

What if I pass on the plan?

Our maintenance plan is not mandatory for clients but is highly recommended because of the importance of security, optimization, updates, backups, support, etc.

That said, if you choose to forego our care plan, you’re welcome to. You will, in that case, assume complete responsibility for the website updates, security, backups and other services laid out in this plan by reviewing our TERMS that releases us from any involvement if and when the website is breached, hacked or performs slowly because the lack of proper optimization.

What are my payment options?

Payment can be made by PayPal or Credit Cards (Visa and Mastercard).

NO-RISK GUARANTEE

Our plan comes with a no-risk, no-questions-asked guarantee. In the unlikely event that you want to pull your site the plan, you only pay for the month or year you’ve paid for and you’ll be provided with all site files and logins.

Still in doubt?

Contact us for any questions you have or to inquire about setting up a custom plan for an advanced site or multiple websites.